rakesh wrote : Complaint regarding service delivery in Gopalan Mall Mc Donald's 8-02-2009: “As i am the well wisher of Mc Donald's, i would like to bring to your kind notice the following things observed by me from past several months.
1. The food they serve is not hot compared to other branches of yours,
2. Its too hot inside as they will not adjust the AC temperature level whenever required,
3. There is no smile on any ones(server's, deliverer's) face,
4. I was shocked when they said that there is no forms to fill the feed back.
These things may affect your Brand, Please have a look into these matters to gain back your quality.
”
simmy wrote : Yummy Burgers!!!: “When I think of eating burgers, the name that comes immediately into my mind is MacDonalds. I simply love it for its burgers. The closest McDonalds to my place happens to be at Forum. The place is happening andamp; appealing. When I visited McDonald’s last week, I ordered for a double cheese burger combo and Aloo tikki (my favorite is Aloo Tikki, with a blend of the choicest ingredients that do wonderful things to your taste buds). And for waiting in line, well that’s not a problem, i mean when i am in line, i dont have to wait more than like 3 minutes, which is really good if you ask me! And their menu is really big which is good because you have a lot to choose from!!!
My food took about 3 minutes to reach me. Then I had chocolate fudge for dessert which like anything else in McDonalds is wonderful.
Overall, my experience in McDonalds has always been great whether it is with my family or friends. It is extremely nice for a family outing. The staff is very well mannered and courteous and the service is generally very prompt, extremely quick in spite of long queues.
Be there if you haven’t tried McDonalds andamp; enjoy the experience, the place andamp; of course its burgers!!!!
”